Privacy Policy

HOUSE OF JACK CO.’S PRIVACY POLICY

Keeping your personal information secure is important to us at House of Jack Co. Our goal is to help you understand how the personal information you choose to share with us through our online store, located at www.houseofjackco.com, is collected, used and maintained.

By visiting the Site, you accept the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, we cannot do business with you or accept online orders for products or services. Your continued use of our web site, or purchase of products or services constitutes your acceptance of this Policy.

INFORMATION COLLECTION

We collect several different types of information for the primary reason of providing and improving our Service to you. The types of data we collect includes:

Personal Data

While using our Service, we may collect your personal information for the following purposes:

  • To create an account and/or during the checkout process to fulfill an order
  • To collect certain passive information about your site visit through the use of cookies, pixel tags, local storage, and other technologies

We may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • First name and last name
  • Email address
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

We may use your Personal Data to contact you with order details, statuses, or issues, as well as marketing communications such as newsletters, promotions and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

HOW WE USE YOUR INFORMATION

We will only use the collected data for the purposes described where it is collected, and we will not sell, license, transmit or disclose this information outside of House of Jack Co. unless:

  • You expressly authorize us to do so.
  • It is necessary to allow our service providers or agents to provide services for us.
  • In order to provide our services to you (and contacting you when necessary).
  • Subject to applicable contractual or legal restrictions, it is disclosed to entities that perform marketing services on our behalf or to other entities with whom we have joint marketing agreements.
  • Subject to applicable contractual or legal restrictions, it is necessary in connection with a sale of all or substantially all of the assets of House of Jack Co. or the merger of House of Jack Co. into another entity or any consolidation, share exchange, combination, reorganization, or like transaction in which House of Jack Co. is not the survivor.
  • It is necessary in connection with other business purposes including, without limitation, customer care, service quality, business management and operation, risk assessment, security, fraud and crime prevention/detection, monitoring, research and analysis, marketing, customer purchasing preferences and trends, dispute resolution, credit checking and debt collection.
  • Otherwise as we are required or permitted by law.

We use your personally identifiable information to support and enhance your use of our web site and its features, including but not limited to: fulfilling your order; providing customer service; tracking emails; and otherwise supporting your use of the Site and its features. We may also track your past purchases to provide you with a personalized profile of your purchase history. The personal information you provide to us will also be added to our databases and used for future communications regarding new product offerings or other special promotions.

Our Policy on “Do Not Track” Signals under the California Online Protection Act (CalOPPA)

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. HOUSE OF JACK CO. aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.

House of Jack Co. legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

House of Jack Co. may process your Personal Data because:

  • You have given us permission to do so
  • The processing is in our legitimate interests and it is not overridden by your rights
  • For payment processing purposes
  • To comply with the law

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where HOUSE OF JACK CO. relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

RETENTION OF DATA

HOUSE OF JACK CO. will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

HOUSE OF JACK CO. will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

USE OF COOKIES ON THIS WEBSITE

Cookies are short strings of text sent by your web browser by a site you visit. A cookie file is stored in your web browser that allows the site or third-party services to recognize you on your next visit. The only personally identifiable information a cookie can contain is information you supply yourself.

This site uses session cookies to track user traffic patterns, provide analytics, and enable advertisement delivery. This allows us to determine the usefulness of our web site information to visitors and to see how effective our navigational structure is in helping visitors reach that information. This site also uses third-party cookies to obtain statistical data about your browsing methods and to deliver advertisements.

Please note that cookies cannot read data on your hard drive. Your web browser may allow you to be notified when you are receiving a cookie, giving you the choice to accept it or not. If you prefer not to receive cookies while browsing the website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser. However, by not accepting cookies, some pages may not function fully and you may not be able to access certain information on this site.

For details on how you can manage and/or delete cookies, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

SERVICE PROVIDERS

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics: We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Google Analytics:
    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

    For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

Behavioral Remarketing: HOUSE OF JACK CO. uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.

  • Google AdWords:
    Google AdWords remarketing service is provided by Google Inc.You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads

    Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

    For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

  • Bing Ads (UET tag):
    Bing Ads remarketing service is provided by Microsoft Inc.

    To opt-out from Bing Ads’ remarketing services, Microsoft recommends visiting NAI Consumer Opt-Out (http://optout.networkadvertising.org/?c=1) or DAA Opt-Out (http://www.aboutads.info/)

    For more information on the privacy practices of Bing, please visit Microsoft’s Online Advertising Privacy Statement: http://go.microsoft.com/fwlink/?LinkId=521839

  • Facebook:
    Facebook remarketing service is provided by Facebook Inc.You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950

    To opt-out from Facebook’s interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217

    Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.

    For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation

PAYMENT PROCESSING

When you make purchases through the Services, we process your payments through a Third-Party application. The Third-Party application may collect certain financial information from you to process a payment on behalf of House of Jack Co., including your name, email address, address and other billing information.

We will not store or collect your payment card details. That information is provided directly to our Third-Party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are: PayPal Pro and Amazon Pay Gateway. Their Privacy Policies can be viewed at https://www.paypal.com/us/webapps/mpp/ua/privacy-full and https://pay.amazon.com/ie/help/201751600

CONTESTS AND OTHER PROMOTIONS

On our web site, you may wish to participate in contests and other promotions we may offer periodically. Through these promotions, you may choose to participate in activities such as sharing information found on our web site with others and sending email invitations. If you choose to participate in these promotions, and are eligible to do so, we may ask you for information such as your name, email address, date of birth and telephone number.

In connection with any contests and other promotions we may offer periodically via the web site, we use the information you provide to administer the contests and other promotions. Subject to applicable contractual or legal restrictions, we also may use the information to communicate with you, or the other people you select, about our products and services or our partners may use such information to communicate with you about the contests, or other promotions, or their products and services. In connection with such contests and other promotions, we will not use information you provide about other people for any purpose except the purpose you direct without first getting their consent.

DIRECT MARKETING MATERIAL

Subject to applicable contractual or legal restrictions, we may from time to time contact you with information on offers of goods and services, brochures, new products, forthcoming events. Our web site will assume you to agree to electronic communications when you make a purchase or request services online. You may indicate your preference regarding receiving third party direct marketing material. If do not wish to receive such information or would like to change your preference, please refer to “Your Rights” below.

YOUR RIGHTS

You have the right to ask in writing not to receive direct marketing material from us. If available, you can amend your previous preference by emailing “unsubscribe email” to hello@houseofjackco.com. Once we receive your notification, we will take steps to stop using your information in this way. Please allow us a reasonable period of time to satisfy your request.

CHILDREN

We are committed to preserving online privacy for all of the visitors to our web site, including children. Our web site is a general audience web site, and we do not knowingly collect personally identifiable information from anyone under the age of 13 or provide services to children. Consistent with the Children’s Online Privacy Protection Act, we will not knowingly collect any information from children under the age of 13.

If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

MONITORING

To ensure that we carry out your instructions accurately, improve our products, services and for security, we may monitor and/or record:

  • telephone calls
  • activities using CCTV in and around our premises
  • transactions and activities on our web site

All recordings are and shall remain our sole property.

SECURITY STATEMENT

We have taken all reasonable steps and have in place appropriate security measures to protect your personal information, including keeping your financial information private and safe. If you make purchases on our web site we will ask for credit card information, but we do not store the information after the secure transaction is complete. You acknowledge, however, that no transmission of data over the internet can be guaranteed to be 100% secure, despite our best efforts. Thus, while we will use every means possible to ensure the security of information you transmit to us, we cannot guarantee such information will not be intercepted by third parties.

VISITING OUR WEB SITE FROM OUTSIDE OF THE UNITED STATES

If you are visiting our web site or purchasing our products from outside of the United States or otherwise contacting us from outside of the United States, please be aware that your personal information may be transferred to, stored or processed in the United States, where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country, but please be assured that we take steps to protect your privacy. By using our services or purchasing our products, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Policy.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights as outlined within this policy.

CHANGES TO THIS POLICY

We may change this Policy at any time and from time to time. Any changes to this Policy will be either posted on our web site, brochure and/or made available on request. The most recent version of the Policy is reflected by the version date located at the bottom of this Policy. This Policy is not intended to and does not create any contractual or other legal right in or on behalf of any party.

LINKS TO OTHER WEB SITES

Our Service may contain links to other web sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

HOW TO CONTACT US

If you have questions concerning this Policy or would like to learn more about how we protect privacy, please write to us at House of Jack Co., 1406 N. McDonald Street, Suite D, McKinney, Texas, 75071 USA, or by phone at (800) 210-8121or by email at hello@houseofjackco.com.

Privacy Policy: last updated September 25, 2018.